You read the title right; the success of your business really does depend on your employees. Although your customers are important too, taking care of your employees just has so many benefits. Workplaces that don’t bother to keep them happy end up having a ridiculously high staff turn over. People leave, and they vow never to work with them or send any business their way. Things can end badly. Let’s talk a bit more about how the success of your business depends on your employees:
A Better Office Atmosphere
With happy employees, you’ll have a better office atmosphere. When the atmosphere in the office is good, everybody should work to the best of their abilities. It’s a no brainer! A frosty office atmosphere can be sensed by everybody who comes by, and nobody is going to want to stay for long.
Loyal employees will stay with you for much longer. Many of them would never dream of leaving you if you treat them right. This saves you time and money when it comes to training up new employees.
Loyal employees are brand ambassadors for your business. They’ll tell their friends and family all about what you do, so you know you’ll get business from them when they need you. If you treat your employees in a shady way, they’ll end up bad mouthing you to their friends and family, and you automatically lose out on all of that potential business.
Happier Employees = Happier Customers
Employees usually interact with your customers, and when they are unhappy the customer can sense it. This can ruin a customer’s overall experience with you. Happier employees make happier customers, and that’s a fact. There’s nothing better than doing business with a company and feeling like you’ve had a wonderful experience with them and their employees. Being greeted with a smile and spoken to in a friendly manner always helps. The customer will remember you for the right reasons and recommend you! A bad experience will be remembered for a long time afterwards and can reach even more people than the positive one, so bear that in mind too.
Happier Customers = More Money
When your customers are happy, you get more money. This is because they’ll return to you time and time again, and recommend you where appropriate. You might think you can keep your customers happy with your service or product alone, but it’s really about the overall experience. You won’t be able to please everybody, but you can try your hardest.
There are lots of different ways you can keep your employees happy. Give them opportunities for promotion, and offer them an employee wellbeing program. Take them for lunch from time to time and give bonuses where deserved. Tell them what they’re doing right and praise them. They’ll love knowing that their hard work hasn’t gone unnoticed!
Do you plan on treating your employees better after reading this, or do you do everything right as it is? Leave any thoughts in the comments below!